I can honestly say it is the worst customer service I have ever had to deal with. If you haven't got your order yet, it might be because it is still out for delivery. You can track your order with the unique tracking number you got in our dispatch email. Return your online order in a few easy steps. Yes Don't worry; we will only deduct the $6.50 return shipping fee for the label used to ship your return. The goods are in saleable condition, in their original packaging with all tags still intact, The goods have not been worn, damaged or washed, The original invoice is included as proof of purchase, A returns request is made within 14 days from date of purchase, Approved returns are received at our Venice store location within 7 days of approval. Shipping carrier information, Account Settings Service Plans for L.L.Bean Fly Rods and L.L.Bean Waders, as well as repairs for select L.L.Bean Boots, are available for situations beyond those covered by our Return Policy. We apologise for any inconvenience caused by this and if you have any otherqueries, please don't hesitate to contact us and we will be happy to help. They make it as hard as possible to make contact with them. Hi Trustpilot,Thank you for taking the time to leave a review for your recent online shoppingexperience.I am sorry to hear you are unhappy with the fees charged for having your orderdelivered and returning the items.I have logged your feedback for this to be reviewed.Kind regardsAlexCustomer Service, Absolutely crap bought some creed wot a load of garbage didn't smell of anything .sent it back 4 testing and they sed cause it woz basically used ie sprayed .they can't do anything abt it .Stay well away Frauds, Thank you for taking the time to leave us a review. A returns request is made within 14 days from date of purchase. Hi Lee,Thank you for sharing your review.We are very sorry to hear that you are not satisfied with our current returnspolicies for online purchases.Unfortunately, our stores are considered to be separate and they do not have thefacilities to return an online order.You can find more details regarding this via the link pasted below:https://help.flannels.com/en/support/home#folder_80000679241[https://help.flannels.com/en/support/home#folder_80000679241]Kind regards,Louise. Kindest regards,JenniferCustomer service, Love the selection of great items and the speed of order processing. Start a return here, or in your puchase history, for each order containing items you want to return. I went to the Meadowhall store to buy a 600 stone island jacket . Tried the jacket on went to the till to pay . Verification can help ensure real people write reviews about real companies. Please upgrade to one of the following for a smoother, safer shopping experience with us: If you are not 100% satisfied with one of our products, you may return it within one year of your purchase for a refund (special conditionsmay apply). Absolute disgusting service. Then tell you youve exceeded their time limit and now have no records of the transaction. Products damaged by misuse, abuse, improper care or negligence, or accidents (including pet damage). Its always my go to place for a quick designer fix. Good Morning,Thank you for taking time to leave us a review. You can use an online 'Return my parcel' returns portal, create a returns label for your customer or have the parcel collected. Products differ, but generally, wear and tear is considered excessive if the product is nearing the end of its practical use, or just looks heavily worn. Your return will be processed in approximately 14 calendar days. All returns must have an order number inside for refunds to be successfully applied. As a thank you for using our Click & Collect delivery service, and if your order value is 400 or more . Good Afternoon,Thank you for your review, I hope you're well,I do apologise for the issues you're having regarding your order, I understandhow upsetting this can be,Could you please contact us via email or chat so we can assist you with thisissue.Have a nice day!Kind Regards,Jake. Find out how we combat fake reviews. Select your preferred tracked returns service. Youll get an email once we receive your returned item. What if I used PayPal on my original order? Good morning!Thank you for taking your time to leave a review for us in Trustpilot.I am sorry you had to go through this experience with us. Tracking delivery : Flannels 4. Thank you for shopping at Flannels. Return items safely at your local branch. Speedy delivery in the actual sending from Flannels, however, that was then unfortunately messed up by DPD who were not at all helpful, but that fantastic team at Flannels customer service sorted it all out for me and honestly I could not have asked for more support, understanding and generosity from a customer service team. Please note that some return options may require a printer. Once your return is initiated, you can print the shipping labels and packaging slips needed to return your product(s). No printer? Its impossible to contact Giulio or Flannels to seek advice or any level of service. Tracking delivery In our dispatch email you'll have your unique tracking number for your order. Items must be in original packaging and all tags attached, Personalised items will not be accepted unless the text is incorrect, or the item is faulty, Underwear, swimwear and pierced jewellery cannot be returned for hygiene reasons, Items which deteriorate or expire rapidly, magazines, items that are sealed for hygiene reasons, computer games with the seal broken or any items that have been inseparably mixed after delivery, cannot be returned. Any Bean Bucks used towards your purchase will be returned to your Bean Bucks balance. Then click the "Quick Return" button, select the item (s) you would like to return, indicate the reason, and click "Next Step". I havent been offered any refund just a rude girl with no Customer care!!!! Still have questions? Contact us at 1-800-453-0659 and we can try to locate it for you. I will be happy to help. Customer Service | Track my Order | Contact Us at Boohoo.com They will try up to 3 times. Follow the on-screen instructions. We apologise for any inconvenience caused. Really easy website good communication. No. Return through your local UPS Ground location in over 47,000 locations. Returns 5. I received a pair of trainers that were faulty (dried glue like substance on the trainer). Shoppers who click on the link will see your brand for reassurance and then complete a short form with details of their return item. RETURN TO A STORE OR OUTLET: Simply bring your item and proof of purchase to one of our retail stores or outlets. Returns : Sports Direct Can I return more than one order in the same parcel. Online Place a new order and return your item(s) via Easy Online Returns. I originally ordered an over shirt for my boyfriend it turned out to be to small, but I easily returned it and within a few days the bigger size had returned and he got to enjoy it for his birthday weekend, great communication and super easy, oh and the product was lovely! Still waiting for my refund. You are trying to exchange an itemExchanges are unable to be made through Easy Online Returns. If your return is free, you can take your item to any ParcelShop with a Print In ParcelShop device without booking online first. Returned items must comply with our returns policy: Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included. Absolutely! You can return your items in a few simple steps by using ReBOUND. Well done flannels for training your staff. If you can't find this email, you can get the tracking reference number in your order history. the return. I will reach out to you for further information. Next Day Delivery for the next day if you order before 9pm (excludes Public / Bank holidays). Your Orders Cancelled/Failed Orders. Products purchased from other brands not affiliated with L.L.Bean or third-party sellers (Items purchased at one of our retail partners must be returned to them and are subject to their return policies). Email: hellousa@flannel.com.au/ Phone: 424 252 9919. Very, very pleased and would highly recommend and will certainly be using their shop again. I originally ordered an over shirt for my boyfriend it turned out to be to small, but I easily returned it and within a few days the bigger size had returned and he got to enjoy it for his birthday weekend, great communication and super easy, oh and the product was lovely!

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