Information sent to the email address you provide will be deemed to be delivered to you, regardless whether you check your email, provide an incorrect address, or if the message is marked as junk or spam., Assumption of Risk, Waiver & Limitation of Liability. Holder must possess a ticket to enter the property or venue listed on the ticket. Please review your tickets carefully, including date and location of the event and your seat selection, before completing your transaction. All applicable fees and charges will be disclosed prior to completion of your purchase. In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. If we deem, in our sole discretion, that a listing, transfer and/or transaction violates the law, this Agreement or the terms and conditions or other rules of our Client, we may cancel such listing, transfer and/or transaction. Under certain facility or venue rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, food, beverages, controlled substances, cameras, recording devices, laser pointers, strobe lights, or certain size packages or bags. Changing the address on a UPS package is not something that you can do on your own. For help with your AXS order/account . UNLESS OTHERWISE EXPRESSLY STATED HEREIN OR IN ACCORDANCE WITH ANY TERMS AND CONDITIONS ISSUED BY A CLIENT, ALL PURCHASES ARE NON-REFUNDABLE AND CANNOT BE CANCELED. Unfortunately your request is denied. They also set in place all policy and procedure we just assist them by assisting the consumer that need help. How can we possibly contact them with a question? United Parcel Service of America, Inc. All rights reserved. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'remodelormove_com-mobile-leaderboard-2','ezslot_29',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0');The shipper should also be responsible for making sure the package is able to be tracked. At this point all I want is a refund since I did not get a confirmation email or the ticket and they can find it. The Service will automatically complete a sale if it receives any valid offer to purchase for any listing that remains in effect and available for purchase. Holder grants venue permission to utilize their name, image, voice, actions, statements and likeness (collectively, Personage) in any form, format, media, display or other use made of, or at, the event in any medium, whether known or hereinafter created, or context for any purpose, including commercial, without further authorization from or compensation to Holder. You will also be responsible for paying any applicable taxes relating to your purchases. At NO time BEFORE I purchased these tickets, was there any mention of not being able to transfer tickets until a specified date. Listings are not considered retracted until they have been processed and a system confirmation has been issued. If any Holder does not comply with any laws, mandates, health orders or directives, promoter or venue terms, conditions or rules, then the promoter or venue operator may refuse admission or require any Holder to leave the venue and you/Holder will not be entitled to a refund. x, Hello! UPS will generally attempt to deliver a package three times before returning it to the sender. If you are purchasing a Resale Ticket, you will be entering into a contract with the seller of the Resale Ticket for the sale and transfer of the Resale Ticket to you. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_27',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_28',165,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0_1');.mobile-leaderboard-1-multi-165{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}If it isnt, you can contact UPS and let them know the package was addressed to you in error. AXS complies with any obligation it may have to provide information to tax or other compliance authorities, including with respect to anti-fraud and/or anti-money laundering efforts. Customer Reviews are not used in the calculation of BBB Rating. Please make sure to review the terms and conditions that you will find on these third-party sites. I did all of this. With UPS Delivery Intercept , you can conveniently request delivery changes for packages you sent, prior to the first delivery attempt.With Delivery Intercept you can: Have packages returned to you; redirect packages to another address; reschedule delivery to another day; have packages held for pickup by the recipient; cancel or change an intercept request before we complete the intercept. What are the most common delivery methods? You can get monitor and take more control of your shipments with our easy-to-use online tools and resources. If you are the sender of the package, you can change the delivery address via your UPS account. You may be required to provide a signature in order to return the package. I have sent the company numerous emails on an approximate date Id receive the tickets on. Members are charged an additional fee for each confirmed 2-hour delivery window request. There is no charge for members with a UAP Preference to redirect all packages directly to a UPS Access Point location. Holder agrees not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. You are prohibited from selling or offering for sale your tickets where such prohibition was disclosed prior to completion of your purchase. AXS acts as a sales agent of its Clients with respect to ticket sales, and therefore AXS will apply also to our Client with respect to that Clients actions, rights, or obligations with respect to the purchase, sale or use of tickets or attendance at an event, and to the Clients use of the Service to list, sell, issue and deliver tickets. You also agree to pay any applicable sales or other taxes, including, but not limited to, any applicable admissions tax. Receive and Use Tickets - AXS Help Center Terms and conditions of sites linked to by or from the Service may vary by site. The tracking number states they were delivered to my mail box which is in a nest of boxes at *********** complex. Find information on our most convenient and affordable shipping and mailing services. Through the website, log in to your account, locate the package you need to reroute and select "Change Delivery. Listings will be deemed to be in effect from the time the Service processes the listing action until the earlier of (i) the time the Service processes the expiration or withdrawal of the listing or (ii) the time the System completes the processing of a retraction action for that listing. Service Alert Due to Situation in Ukraine. Thank you for contacting AXS. You should evaluate your risk in determining whether to attend the event.

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