The Power to Protect: Features the LeakGuard Auto Shutoff Valve, which engages in the unlikely event a leak is detected, to protect your home from water damage. On a duel element residential water heater, both elements do not heat at the same time. 0000001748 00000 n Once I knew it was working I re-set the upper one to the desired temperature. Finally an explanation on why the top element alone burning out can result in zero hot water even though there's a healthy lower element there. 0000008643 00000 n Featuring System Sentinel, a self diagnostic LED system that alerts the user to the operating status of the heater. Standard Shank Water Heater Temperature and Pressure Relief Valve, Nano Electronic Descaler Water Conditioner Treatment System Alternative Water Softener, Lower Thermistor Replacement Kit for Rheem Performance Platinum Water Heaters, 24 in. Rheem Water Heater Troubleshooting | Appliance Helpers Problem Possible Causes What To Do Rumbling noise Water conditions in your home caused a build up of scale or mineral deposits on the heating elements. If your hot water tank is only producing lukewarm water and both the elements read right and you set the temp to the hottest it can get you probably have a leak somewhere. through 120 Gal. 110 v to the lower red wired line but no voltage to the black wired line. I can't seem to get power to the lower element of my electric hot water heater the top one reads fine but the bottom one does not. http://www.water-heater-repair-guide.com Top has power, used a voltage meter, lights up, replaced bottom thermostat and element and voltage light don't light up, Nov 30, 2017 by Rheem Performance Plus 50 Gal. Tall 9 Year 4500/4500-Watt Elements installation and adjustment of the water heater; the features, operation, safety precautions, maintenance and troubleshooting of the water, It is imperative that all persons who are, expected to install, operate or adjust this, water heater read the instructions carefully, these operations. Remove the part from its packaging. Feb 5, 2022 by All electric water heaters and gas heaters that use electricity: The first issue to troubleshoot is a lack of power to the unit. Check with your local water utility. Turn the power and water back on. Use the electrical tester to test the heating elements and thermostats. The second one has incomplete threads on the cold side and needed to be returned. Replace fuse or reset circuit breaker. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. It provides more hot water and includes a self-cleaning feature for added convenience. I should note that my water heater has indicator lights on the outside so you can see when a given element is running, and we had noted that the upper element NEVER seemed to run, and even when I turned the upper all the way to 150 and the bottom all the way down, it would not send power to the upper element. Installing the water heater. Related Troubleshooting Pages:Rheem Air Conditioner Troubleshooting, Rheem Furnace Troubleshooting, Rheem Water Heater Troubleshooting. Performance Plus 40 Gal Medium 9-Year 5500/5500-Watt Elements Electric Tank Water Heater with LED Indicator . Answer Summary Gaztech1 here,I am ready to assist you with your issue. Rheem Recalls to Repair Water Heaters Due to Fire and Burn Hazards The Lower light did not light right away. You checked the power? Hot water issues with new Rheem water heater - DoItYourself.com My neighbor, who is a commercial plumber installed it. Before You Call For Service Troubleshooting Tips Save time and money! This unit comes with two 4500-Watt elements and an automatic thermostat which keeps the water at the desired temperature. Rattling noise during periods of water usageInternal heat trap fittings in operation. If water continues to drip or flow from the temperature/pressure relief valve, you can replace it with the following steps: If water isnt coming from a fitting or the T&P relief valve, the tank is leaking. Stainless Steel Water Heater Supply Line, Upper Thermistor/ECO Replacement Kit for Rheem Performance Platinum Water Heaters, Indoor/Outdoor Whole House Electronic Descaler Conditioner Treatment System, EcoNet Home Comfort Wi-Fi Module for Performance Platinum Smart Electric Tank Water Heaters, 1/25 HP Hot Water Recirculating Pump with Under Sink Kit, 3/4 in. After some troubleshooting on the phone with a multi-meter, Rheem sent a replacement upper thermostat. 0000007980 00000 n 0000082779 00000 n John Bryant, Same here Top is fine and makes hot water, Aug 2, 2020 by For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life. A: Hi JoeB and thank you for your question. . This might require a flat screwdriver placed in the slot on the adjuster. Water Temperature Setting ! Must check every element which are parts of main after installed. Electric Water Heater Elements The link below may be able to answer you issue. Ihave a rheem proficient 40 gal water heater 2016, lower element not working, have cold water. What else have you checked? You can email the site owner to let them know you were blocked. What is your household voltage 110V (North America) or 220/240 (Europe)? Quantity Add To Cart. If the carbon monoxide detector goes off, evacuate the area. A tripped circuit breaker will shut down an electric heater and gas models that use electricity. The exact location is different with each manufacturer or model, but it probably has two panels -- one for the upper thermostat and one for the lower. So I just put a new element in causetop read 240 bottom 110 so figured lower element was bad baught new one right on looked on water heater and now lower one reads nothing have checkedbreaker there fine any help! Heres a list of the most common Rheem water heater problems to look for. . Plumbing, Piping, Water Heating, Wells, Air & Water Filtration and Conditioning, How to Prevent Ongoing Clogs in a Utility Sink, Have Power but Water heater won't heat/kick on. . I've also read this could be the result of a faulty expansion tank. This is an efficient, money-saving feature, as the water is heated in a consistent manner. This one was very straight forward to install.

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