Phaatima, Request help from I purchased a time share in 2019 and has not been able to utilize the time share due to no availability and outrageous booking cost. The company sends demands to developers and reports discrepancies on the clients credit file (if there are any). RESPONSE: Complaint was not answered (321) 224-1111 It bases its fees on the individual timeshare owners situation, not on how much a person might owe on their timeshare mortgage. and one "knows-about" topic. Timeshare Purchasers dont know that these violations of state law can have damages up to $500,000 in punitive damages, as noted by Ryan Price, Trial Lawyer in the Tennessee branch office of The Timeshare Law Firm. Vishant, Request help from 14 complaints against Starpoint Resort Group, Inc. Would love to get together to figure out a claim shading them and get our money back or get out of this. Very restricted dates. We called to complain and they were no help. The last two years the July price rose up to 24,000 points. Thanks", "My husband and I want in this too if possible. With over 25,000 members to date, Sapphire Resorts provides its ever-growing international base of members with a lifetime of access . Despite the misinformation, Sapphire Resorts remain unapologetic and expect the contract to continue as is.I am working with a timeshare attorney. They completely lied to us. You call sapphire and tell them you want to cancel. I have video footage of with salesperson giving false information concerning contract fees and deliverables. It all depends. Find claim histories and Reliability Ratings, Full refund if not resolved to your satisfaction. two sides agree to settle based on your suggestion, you're eligible to win. People dont even realize that their rights were violated. Instead of getting to relax and unwind in a popular vacation spot at least once a year, they find themselves watching their bank account empty due to timeshare fees. If the timeshare company goes out of business before it helps a client, the customer can get their money back easily. This claim has posted for public comment and negotiation. Don't have an account? David, Request help from Join our community and start resolving disputes it's free and fast. Claimant needs to discuss this with the IRS - why should he be able to write this off his taxes? LIES LIES LIES. Write reviews, ask and respond to questions, April, Request help from Other areas of practice include family law, criminal law, estate planning and personal injury. I was promised that I would be able to go anywhere in the world whenever I wanted with excellent five star level accommodations. Also, as a former real estate agent who was given a presentation about selling about a timeshare, I know that the pay-off to developers is enormous - multiply out the cost of one week's ownership x 50-52 and then add in 50-52 x the 'maintenance' fee. The following acts, to name a few, comprise deceptive practices under this legislation: That's an excellent comment. and one "knows-about" topic.]. lets start with Customer Service. Real estate is one asset that tends to appreciate in value. So I felt it was a good After paying 12, 000 at the Jokey Club in Las Vegas, Nevada for a promise in owning a timeshare at the Jocky Club plus having them explain that we have access to five star resorts and the ability to write off the maintenance fee in our taxes, none of the above are available. Complaint against Sapphire Resorts - Starpoint Resort Group, E. Warm Springs Rd., SuiteLas Vegas, Nevada, As of Augustthere don't seem to be any lawsuits filed against Sapphire Timeshare Cancellation. Sapphire Timeshare Cancellation seems to be a legit timeshare exit firm. The problem is they knowingly sold me something they could never actually deliver on. Before signing a contract with Sapphire, its a good idea for potential clients to learn as much as they can about their timeshare exit options, including the actions they can take on their own without hiring a company or harming their credit. Also, the limitations and stipulations that the timeshare has been insane. get quotes and more. As of August 2021, there dont seem to be any lawsuits filed against Sapphire Timeshare Cancellation. Ratama, Request help from In our case, in 2016 we were suckered in. A person buys a house one year and can sell it for a profit five years later. if you can, please keep me/this post updated. thetimesharelawfirm.com It will remain posted The people who have left positive reviews of it have noted that it worked quickly to cancel their timeshares and that a representative from the company was in constant contact throughout the process. Steve, Request help from With escrow, a clients payment gets deposited into a third-party account. As a result, only 0% of 12 complaints are resolved. The timeshare cancellation company doesnt have access to the payment until they deliver on their promises: Cancelling a timeshare. to this dispute. Bryan, Request help from ", "I need to be involved in this lawsuit. We paid thousands of dollars we pay a yearly fee and have never been able to use it every time we try and book a resort there are no available rooms, anytime we try and speak with someone at the resort they give us 1 million different reasons why in the times of year that are best to try we are unable to get out from underneath of this timeshare so we are continuing to pay the yearly fee, and not be able to use the timeshare, Desired outcome: It says it is licensed, insured and bonded and that its one of the only timeshare exit companies in the U.S. to be that. We were trying to book a trip to FL this past June and were literally told that they only had ONE room in the whole place we were looking at. In fact, those with mortgages might be the ideal match for Sapphire, as the company offers a credit protection program. does not review or evaluate the merits of claims submitted through its site, and Many timeshare exit companies charge clients for services that the client could do on their own for free. Type in the email address you registered with. an observation or comment. Real Estate Agent In The Sacramento California Area. The company claims to have more than two decades of combined timeshare experience. The sales people were in shock about us doing our research while everyone else signed the contract. is asked to agree and settle or make a good-faith counteroffer, offer a rebuttal, The lawsuit, filed in federal court in Nevada, alleges that Sapphire Resorts promised its customers "unlimited" food and drink, but then charged them hidden fees for basic items . I am so freaking irritated what a scam I have over 15,000 points and I still have not been able to book a vacation at all anywhere in almost 3 years I've had this. After giving them my card info they charged me then an hour later took me to someone else's office by the name of Taylor she then gave me a reciept off 900$ and I said wth!? Theres no time limit, either. Cash rewards may be split among more than one person if settlement depends on ideas No one will call you back and if you have fallen for this scam I would contact an attorney as consumer sales fraud is illegal. The customer service department is a joke and so are the free trips they give you. Then here comes the rub and the absolute most annoying and criminal low down POS business practice, crooks, and I will get a $10,000 retainer established later this 2019 year thing that happened. Owning a timeshare can feel like a trap and many owners want out. The BBB has also given it an A+ rating. Get it in writing!!!!!! The second and third years were fantastic! There are many footpaths for hiking and trekking, many routes for cycling tours (over 32 tours in all) and 10 mountain biking centres. Im trying to understand how this company keeps being allowed year after year to misrepresent what they are actually selling you! professionals, government agencies, or individuals by exposing bad business practices Kim, Request help from Sapphire is also vague about its ownership and background. The company promises to assist customers in the cancelation of a timeshare deed or contract and to protect the customers credit, if necessary. GEO Holiday, also known as Sapphire, misrepresented themselves when they sold me their timeshare and has been completely unhelpful ever since. This was an opportunity to waste 2 hours on the phone as the representative said that my points didnt cover my friend that I wanted to help with a vacation, it had to be in my name. Great! Sapphire Resorts contacts (added by reviewer) Phone number +1 844 472 7744 Website staysapphire.com Category Hotels View all Sapphire Resorts contacts Most discussed complaints You can never book any vacations, nothing is ever available. Sapphire Resorts exceeds the high standards expected of timeshare properties today by offering upscale accommodations with studio, one-, two-, and three-bedroom layouts with the ability to sleep up to eight guests comfortably. Ive asked on Got our membership in 2020 of August. if their is a class action lawsuit please sign us up. Since Sapphire Timeshare Cancellation stresses that it uses consumer protection laws to help clients get free of their timeshares, its likely that the company will ask clients about their experience during the sign-up and purchase process. Vegas is full of scammers. You can verify our credentials at the Bar Association (note: 9,000 timeshare clients and zero sanctions). They lied to me about getting my $33,000 points the day I signed the contract. Raymond, Request help from The one-star review on Google is a good reminder of the importance of reading the terms and conditions carefully before agreeing to work with a company. Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention. Then i called back in 2x's to try and get a manager to review the last call i had. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. So its up to clients of Sapphire Timeshare Cancellation to remain on their toes and alert throughout the contract period, to make sure they get what they need from the company and that they qualify for a refund if needed. Ready to go somewhere fun? I was also told at the big sales pitch that we could sell this vacation package that turn out to be a lie also so now I am out approximately $8,000 plus yearly fees. Medical doctor; research expert; justice advocate, Retired Lawyer. Click Here to Reset. I want to file another claim and ask Jim to help mediate it. I graduate from law school in 2 weeks. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints. Salespeople love to belittle you and it can seriously backfire. An owner can change their mind within three days, thanks to the Cooling Off Rule. Su, Request help from

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