$150. purchased from unauthorized sellers are not covered by this warranty. Attn: Warranty Department ZWILLINGJ.A. For both your security and ours, we use a third party company to verify all of our online payments. ZWILLING Fresh & Save Vacuum pump with charging cap, white Seal in freshness at the press of a button Automatic vacuum sealing in seconds Long-lasting, rechargeable battery Quiet, compact, cordless Prep food ahead, keep it fresh 5X longer All FRESH & SAVE pumps and lids are compatible ADD TO CART 4 interest-free payments Please include a letter containing your To be fully informed, it comes down to reading the fine print or checking with the customer service for that company if the written warranty is not available. Iconic cast iron and ceramic cookware rooted in France, The finest Japanese cutlery handcrafted in Seki, Japan, Stainless-steel cookware and more from Belgium, Essential kitchenware for everyday cooking, Damage caused by misuse or abuse of the product, Discolouration and / or mis-shaping of the product by overheating, Products that specify a limited duration of the warranty on the product packaging, Rubber seals/rings (for pressure cookers), Failure to adhere to ZWILLING guidelines for the general care and use for products. On Select Products Henckels, LLC 220 Marble Avenue Pleasantville, NY 10570. ZWILLING Kramer Euroline Stainless Damascus, Iconic cast iron and ceramic cookware rooted in France, The finest Japanese cutlery handcrafted in Seki, Japan, Stainless-steel cookware and more from Belgium, Essential cutlery and kitchenware for everyday cooking. 5. SHOP NOW, Gift With Any HENCKELS A proviso: the warranty may not continue with the transfer of ownership. Offers may be used only once unless otherwise specified. What does it mean to have a lifetime warranty? If you have any questions about the Custom Knives Warranty or reconditioning, please contact us at:Kramer Knives Inc.360.738.6004info@kramerknives.com. This means you can return them for a replacement if they are defective or damaged on arrival or during use (with exceptions). During busy periods, extreme circumstances or unforeseen circumstances may cause delivery times to be delayed. Mother's Day Here are their contact details: Zwilling Customer Service phone number: 1 (914) 747-0300 Zwilling Contact Us You can also contact Zwilling through Zwillings Contact Us page. There are some exclusions to the warranty, such as normal wear and tear on the product, accidents caused by fire or flood, and deterioration or metal separation that was caused due to exposure to very high heat. Error! ZWILLING J.A Henckels USA is not responsible for lost shipments. Since 1731- Beauty tools of excellent quality and design. Purchasers of products who wish to make a warranty claim based upon a product defect, please mail in your product to Zwilling at the address provided below. No, at ZWILLING there is no minimum order quantity. Save your information to make future ordering quick & easy, Become eligible for offers available only to registered customers. Retail locations cannot assist with warranty replacements or claims, all warranty claims must be filed by mail following the below steps. We will credit you for those returns, accompanied by T-Fal offers a warranty on their products that covers the replacement or repair of damaged cookware, but their warranty only extends to products that are used in the country where they were purchased. View Our What should have been a positive experience, investing in high-quality kitchenware, has turned into a frustrating ordeal. View Our Product replacement may not be exact. Retain Your Tracking Number: When returning your order, please make sure to retain your return tracking number. Additionally, to comply with U.S. We deliver within Canada only. Provide your account email address to receive an email to reset your password. I can assure you that the pan has not been dropped, or mistreated in anyway. Culinary Insider program terms and conditions. High quality kitchen tools at an exceptional value. Heres what you need to know. At the end of the day, companies are free to define lifetime as they wish. I can send you a photo if that would speed up the evaluation process. WebZWILLING is one of the most famous knife making companies in the world and has been renowned for producing high-quality cutlery for almost 300 years. If you cannot get your order to go through, please try PayPal. Zwilling reserves the right to reject warranty claims from purchasers for products purchased from unauthorized sellers, including unauthorized Internet sites. View Our Henckels Warranty. For cookware to be eligible for the warranty, users must follow care and use instructions, and the item must be defective in workmanship, construction, or material. Xtrema and Staub. If the customer wishes to return unwanted goods they are responsible for the cost of return delivery. Henckels Knives and Cookware at Cutlery and More. Please allow two weeks for your return to be processed. Free shipping offers are valid on standard shipping for orders placed at zwilling.com/ca with a specified minimum purchase. SHOP NOW. The lifetime guarantee for its cast iron cookware covers the original owner, whether the cookware item was a gift or self-purchased. You can find more information about the processing of your data in our. It was a gift from my mother just before she died so I do not have a receipt for the item, but I am the only owner and user. ZWILLING Enfinigy 2 Long Slot Toaster ADD TO CART 4 interest-free payments of $42.49. You can first contact the manufacturer and they will be able to answer questions about the repair or sharpening services they provide under warranty. Get Up To 60% Off 1. Zwilling J.A. We're happy to help. Sign in to save items to your wish list, track your orders, receive our email newsletters, earn points in our Culinary Insider loyalty program, and even get access to exclusive events. WebAttn: Warranty Department ZWILLING J.A. A limited lifetime warranty covers your product for a lifetime but has limits to that offer. ZWILLING J.A. Since 1731 - German home kitchen products. View Our Sign in to save items to your wish list, track your orders, receive our email newsletters, earn points in our Culinary Insider loyalty program, and even get access to exclusive events. If you purchased your product at a physical location such as a In the interest of safety, Culinary Insider program terms and conditions. Orders usually ship within 7-14 business days from when the order is placed. Free shipping offers are valid on standard shipping for orders placed at zwillingonline.com with a specified minimum purchase. Toasters with seven browning settings for your perfect toast. We accept PayPal orders since they are imported through a verified source. my buyers guide on nonstick ceramic frying pans. The appropriate tax amount by item will be included with your refund. Standard shipping is not available in AK, HI. HENCKELS CANADA LTD.,4175 14th Avenue Unit 6 Markham, Ontario, L3R 5R5. Thats not something to get too concerned about as people dont usually trade secondhand cookware or expect cover for secondhand cookware. Get Up To 60% Off Please turn it on so that you can experience the full capabilities of this site. Users can influence the use of cookies. Prices for the items that are valid for the discount will be reduced by the amount of the promotion, and reflected in your ORDER SUMMARY. The ZWILLING Culinary World App QR code on the product packaging fires up the app so you can search a database of original recipes. A brief description of how your product is defective. By using the website, the visitor agrees to the use of cookies unless the user changes the settings in the web browser themselves to disable the cookies. Prices for the items that are valid for the discount will be reduced by the amount of the promotion, and reflected in your ORDER SUMMARY. There is a search bar located in the top right hand corner of each page. ZWILLING stores your first name, last name, date of birth, address details and email.